Process
How to File a CRD Complaint, Step by Step
The Civil Rights Department, formerly the DFEH, is the front door for every FEHA claim. Filing is free and takes under an hour to start. One decision point changes everything, and it is at step seven.
Before You File, Two Checks
Deadline Check
Generally three years from the unlawful act. See the deadline table before you do anything else.
Coverage Check
Five employees for discrimination claims. One employee for harassment claims. Count everyone the company employs, not just your team.
The Filing Process
Step 1. Gather the Basics
The employer’s legal name and address, the dates, what happened, and your witnesses. About ten minutes of preparation.
Step 2. Create Your CCRS Account
The Civil Rights Department runs an online system called CCRS. Account creation is free and takes a few minutes.
Step 3. Complete the Intake Form
Describe the harm in plain language. Pick every basis that fits. Undercharging the bases is the classic self filer error, and it is hard to undo later.
Step 4. The Intake Interview
A department representative calls to assess coverage. Expect questions about headcount, dates, and what was said to you.
Step 5. The Complaint Is Drafted and Signed
Review it carefully before signing. This document frames everything that follows, including any lawsuit.
Step 6. The Employer Responds
It files a position statement, and mediation may be offered. Both tell you something about how the employer plans to defend.
Step 7, the Fork That Decides Your Case
You now choose one of two paths, and they lead to different places.
| Path | What it means | Trade off |
|---|---|---|
| Let the department investigate | The agency investigates, which can take months to years | No attorney needed, agency remedies, but you wait |
| Request an immediate right to sue letter | The file closes and you go to court | Faster and broader, but the clock starts immediately |
Find Out Where You Stand
Three questions and a phone number. An attorney reads every one, and you hear back within one business day.
Deadlines. Generally 3 years from the unlawful act to file with the Civil Rights Department. Once a right to sue letter issues, 1 year to file in court. Full deadline table
Frequently Asked Questions
Can I file for retaliation that happened after my first complaint?
Yes. You can amend or file anew, and retaliation restarts clocks.
Does the department tell my employer immediately?
Service has its own timing. If you are still employed, note that the consultation itself is confidential.
Can I file for wage theft here?
No, that is the wrong forum. See the guide to which agency handles what.
Employment Law Resources
Tell Us What Happened
One business day for a response. You pay nothing unless we win.